Make Things Happen

Using Communication to Overcome Resistance

Whether you’re rolling out new processes, implementing ERP systems or introducing a major new initiative, resistance is inevitable. But resistance isn’t necessarily a bad thing. In fact, if you how to deal with resistance, you can actually strengthen relationships with your employees, managers, customers and other stakeholders.

In this fast-paced session, we identify the organizational and psychological factors that contribute to resistance – and give you the tools to anticipate, avoid and manage through it.

Ideal for:

  • Team leaders and managers introducing change initiatives
  • HR professionals with a change or communications mandate
  • Project Managers wanting to apply change communications best practices
  • Corporate communications professionals
  • Leadership teams and executive sponsors of strategic initiatives

Key “How to” Takeaways:

  • Identify causes of resistance from any stakeholders
  • Avoid common traps that actually reinforce resistance
  • Apply proven frameworks to address and push past resistance
  • Communicate effectively to overcome resistance
  • Strengthen relationships with your most important stakeholders
  • Include resistance in your change planning

Our Virtual Workshop is:

  • Delivered via Zoom
  • 90-minute interactive workshop (or 3 hour custom workshop)
  • Fun, casual, confidential and a safe place to share your experiences
  • Hands-on – with exercises and plenty of time for discussions
  • $99 (CDN) for 90-minute/$499 (CDN) for custom workshop (plus HST)

Workshop Extras Include:

  • Workbooks, templates and resources you can use right away
  • New contacts for your network
  • Membership in a growing community of employee communicators
  • One hour of free consulting (per organization) with Elizabeth or Andrew

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