Stop Surveying Employees and Start Listening to Them

Are you surveying employees or really "listening" to them? Do the former and you've checked off a "to-do" box. Do the latter and see your organization be more successful. On this episode of The Swear Jar, our guest Mike Pounsford helps Fearless Communicators tap into the power of effective listening.

Changing Roles: Can Employee Comms and O.D. Play Nice?

You're "on the hook" for making sure change happens, again! But, who are these O.D. folks who have been brought in to the project? What are they going to do to make the change happen faster? How are they going to make your life easier? Or, are we talking a case of "too many cooks"? Before you clutch your head and start running into the street, check out this episode where, with the insights of Nicole Shokoples from ATB, we answer the question, "How can employee communications and O.D. play nice?"

Communications Ain’t No F**n Soft Skill

Organizations with outstanding employee communications recognize that mastering communications requires daily effort and discipline. So, as a professional communicator, you’re not alone if your blood boils when you see communications being labelled as a “soft skill”. Grab your favourite drink and join us as we explore why communications has been saddled with this unfortunate label, the implications for your organization and what you can do about it.

All Aboard: A Technology Adoption Success Story

Let’s face it, it’s tough introducing a new technology or a new process, into your organization. And like it or not, as the professional communicator, you’re often “on the hook” for making sure these kinds of changes are embraced. That’s why Nekolina Lau’s Gold Quill award-winning story about how ATB Financial successfully launched a large-scale technology on-boarding initiative is so very inspiring and helpful.

Rolling Out a New SharePoint Intranet: A Success Story

"Intranets aren't sexy". That's the word according to Amanda Stephenson, RSA's Manager of Communications. (And, it couldn't be more true). Yet, Amanda recently won a Gold Quill Award for rolling out an upgrade of an on-premises version of SharePoint to a cloud-based version. How on earth could she have managed that --- given that this is pretty much at the bottom of the list of the kinds of projects strategic communicators want to lead?

The Hearts & Minds of Middle Managers

Employee engagement is creeping up, but guess who's not engaged? Middle managers. Those much-maligned and ignored folks are under more pressure than ever to get stuff done and keep their organizations moving. Natalia Smalyuk of Not Business As Usual joins us for a chat about what to do.

Unlearning About the Great Undesked

The "Great Undesked" is a segment of the workforce that often gets forgotten, neglected, underserviced and sometimes even scapegoated by employers. In this episode of The Swear Jar, we explore what makes the great undesked unique, reveal myths about these hard-working and committed employees and talk about how to effectively build trust with them.

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