Are you surveying employees or really "listening" to them? Do the former and you've checked off a "to-do" box. Do the latter and see your organization be more successful. On this episode of The Swear Jar, our guest Mike Pounsford helps Fearless Communicators tap into the power of effective listening.
You're "on the hook" for making sure change happens, again! But, who are these O.D. folks who have been brought in to the project? What are they going to do to make the change happen faster? How are they going to make your life easier? Or, are we talking a case of "too many cooks"? Before you clutch your head and start running into the street, check out this episode where, with the insights of Nicole Shokoples from ATB, we answer the question, "How can employee communications and O.D. play nice?"
Organizations with outstanding employee communications recognize that mastering communications requires daily effort and discipline. So, as a professional communicator, you’re not alone if your blood boils when you see communications being labelled as a “soft skill”. Grab your favourite drink and join us as we explore why communications has been saddled with this unfortunate label, the implications for your organization and what you can do about it.
Let’s face it, it’s tough introducing a new technology or a new process, into your organization. And like it or not, as the professional communicator, you’re often “on the hook” for making sure these kinds of changes are embraced. That’s why Nekolina Lau’s Gold Quill award-winning story about how ATB Financial successfully launched a large-scale technology on-boarding initiative is so very inspiring and helpful.
"Intranets aren't sexy". That's the word according to Amanda Stephenson, RSA's Manager of Communications. (And, it couldn't be more true). Yet, Amanda recently won a Gold Quill Award for rolling out an upgrade of an on-premises version of SharePoint to a cloud-based version. How on earth could she have managed that --- given that this is pretty much at the bottom of the list of the kinds of projects strategic communicators want to lead?
Employee engagement is creeping up, but guess who's not engaged? Middle managers. Those much-maligned and ignored folks are under more pressure than ever to get stuff done and keep their organizations moving. Natalia Smalyuk of Not Business As Usual joins us for a chat about what to do.
As Fearless Communicators, we always have to keep up on the latest tools and technologies to help us achieve our employee communications goals. That's why we sat down with Suzie Robinson (ClearBox) to talk about her deep research on intranets and employee-focused apps.
Michael Kaneva, Chief Diversity Officer at Export Development Canada joins us on The Swear Jar to work through why we’re so afraid to confront the ugly truths that underpin the need for ID&E programs in organizations.
For Fearless Communicators, the whole ID&E thing can feel like a giant minefield full of personal and organizational risk. What if we use the wrong words? What if we need to admit that our organization has been less than stellar? How do we arm our executives? Our guest, Michael Kaneva, provides some guidance.