Are you surveying employees or really "listening" to them? Do the former and you've checked off a "to-do" box. Do the latter and see your organization be more successful. On this episode of The Swear Jar, our guest Mike Pounsford helps Fearless Communicators tap into the power of effective listening.
You're "on the hook" for making sure change happens, again! But, who are these O.D. folks who have been brought in to the project? What are they going to do to make the change happen faster? How are they going to make your life easier? Or, are we talking a case of "too many cooks"? Before you clutch your head and start running into the street, check out this episode where, with the insights of Nicole Shokoples from ATB, we answer the question, "How can employee communications and O.D. play nice?"
Organizations with outstanding employee communications recognize that mastering communications requires daily effort and discipline. So, as a professional communicator, you’re not alone if your blood boils when you see communications being labelled as a “soft skill”. Grab your favourite drink and join us as we explore why communications has been saddled with this unfortunate label, the implications for your organization and what you can do about it.
Let’s face it, it’s tough introducing a new technology or a new process, into your organization. And like it or not, as the professional communicator, you’re often “on the hook” for making sure these kinds of changes are embraced. That’s why Nekolina Lau’s Gold Quill award-winning story about how ATB Financial successfully launched a large-scale technology on-boarding initiative is so very inspiring and helpful.